At the moment, the opening text, in a large, bold font is: "Hello! there". Firstly, this is incorrect as the exclamation mark should be placed after "there" not after "Hello". But, even if corrected, the phrase "Hello there!" is not very professional and for a brand like a school (which is my case), it is far too informal and the error with the exclamation mark makes it worse! "Your form has been submitted successfully" would be enough in my case - just miss out "Hello! there" or maybe replace it with: "Thank you for your submission!" Also, could you add a full stop after "Your form has been submitted successfully"? After all your excellent work, a missing full stop, an exclamation mark in the wrong place and the use of an excessively informal phrase, is a shame. These basic errors make the system look amateur and homemade rather than professional. I am sure this point would put some customers off. Thank you for giving this matter your attention!