Enable Customization of the Image Sample in the System-Generated Form Invitation Email
J
Jenean Richardson
Suggested Enhancement:
Enable customization of the image sample displayed in the system-generated form invitation email sent to clients.
Rationale:
Allowing teams to customize the image shown in form invitation emails would significantly enhance the client experience by reinforcing brand consistency, improving visual clarity, and increasing client confidence before opening the form. A relevant or branded image helps set expectations, makes the email feel more intentional and professional, and can reduce hesitation or confusion for clients who may be cautious about clicking unfamiliar links. Overall, this enhancement would support higher engagement rates, smoother form completion, and a more polished, trustworthy first impression.